Privacy Policy

BansalOptics.com (“we”, “our”, “us”) is owned and operated by Dr. Bansal Optics Pvt. Ltd. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.bansaloptics.com, an online eyewear platform selling eyeglasses, sunglasses, and contact lenses.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways; we do not store card details)
• Prescription details for eyeglasses or contact lenses

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Verify prescriptions and provide customized eyewear
• Communicate order status, updates, and support responses
• Improve our website, products, and services
• Send promotional offers, newsletters, or updates (only if you opt-in)
• Prevent fraud and ensure website security
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

• Trusted service providers (payment gateways, delivery partners, IT service providers)
• Prescription verification partners (optical labs, lens manufacturers)
• Legal or regulatory authorities when required by law
• All third parties are obligated to maintain confidentiality and use information solely for providing services to us.

4. Cookies and Tracking Technologies

BansalOptics.com uses cookies to:

• Enhance user experience
• Remember preferences
• Analyse website traffic and usage patterns
• You may choose to disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no online transmission or storage method is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to read the privacy policies of external sites.

8. Children’s Privacy

BansalOptics.com does not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Users are encouraged to review this page periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Dr. Bansal Optics Pvt. Ltd.

Website: www.bansaloptics.com

Email: www.bansaloptics@gmail.com

Phone: +919872163395

By using BansalOptics.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.